Frequently Asked Questions (FAQ's)

Are the products genuine?

Absolutely! All the products on our website are 100% authentic. We source them directly from authorized stores and distributors, ensuring complete authenticity for your peace of mind.

 

Do you offer cash on delivery?

Yes, we do! In addition to Cash on Delivery, we accept multiple payment methods, including major credit and debit cards (Visa, MasterCard, RuPay), UPI, wallets, and other secure options.

 

What is your delivery time?

We offer same-day delivery in Mumbai, Navi Mumbai, Thane, and nearby areas. For the rest of India, enjoy free, fast delivery, with orders typically arriving within 2 to 5 business days.

 

What is your return policy?

Returns are accepted if the product is defective, damaged, or different from the description. We offer hassle-free doorstep return pickups for your convenience. To initiate a return, please contact our customer service team.

 

How can I place an order?

Ordering is simple. Browse and add your favorite perfumes to your cart, then proceed to checkout to complete your purchase. If you need assistance, our customer service team is happy to help

 

Do you offer discounts on bulk orders?

Yes, we offer special discounts for bulk purchases. Contact our customer service team with your requirements, and we’ll be happy to assist you.

 

How can I contact customer service?

You can reach us via email at contact@sharkperfume.in or by phone at +91 9082294161. Our support team is available Monday to Friday from 11:00 AM to 7:00 PM to assist you with any queries.